frequently asked questions.

In order to install our system, you have to register on our website, go to the administration area and add the page URL where feedback forms are located. Then you have to select the form fields which you would like to intercept. Usually, it’s enough to select email address, name, phone number and message fields in the form.

Everything depends on the sphere that you work in. Similarly, a lot depends on the effectiveness of your pages and form. The more fields included in the form, the greater the chance of a visitor to your website not completing it to the end. Our system enables you to not only acquire leads but also uncover weak spots on your website that turn away potential customers.

Our statistics show that 10-30% of users start filling out a form and then leave the website without contacting you. However, these numbers can vary on different websites.

You specify the page URL of the forms you would like to intercept. You then choose the fields that you would like to intercept and the data that you would need to contact a potential customer.

The terms of our services prohibit the interception of data containing bank details and other private information of website visitors.

You decide the best way to contact a lead. You should consider that the lead will be surprised by the fact that you have contacted them, since they hadn’t pressed the ‘send’ button on the form. We recommend that you think of a strategy to avoid scaring off a potential customer, and instead convince them to return and make a purchase.

All data is encrypted and saved on our server. PGP encryption allows only you to browse the data, we can’t even see the server access name.

Our system works with all CMS and normal html. If you encounter difficulties with system settings, you can contact us and we will help you install our module.

If you are experiencing issues or have suggestions to improve our services, we are always happy to help. Please contact us and we will be sure to help you.

Yes, of course, depending on the number of websites and forms we will be happy to provide our services on special terms with personalized discounts and conditions.

Everything depends on the country and region. In some countries, you are obliged to notify visitors about this, in other countries you can use data without notifying them. The best method would be to consult a lawyer and abide by the laws of the country in which your website operates.

You can contact our support service and we will install the code for you completely free of charge.

There are many ways to do this on every CMS. Contact our support team and we will advise you. If you are unable to solve this problem yourself, then send the access data of your website to our support services and we will help you free of charge.